To ask us questions or offer comments, please contact us at email@example.com.
I. What kind of information do we collect from you when you visit our site?
When you visit the Site, you may provide us with two types of information: information you actively choose to disclose ("Active Information") and information collected in a way not visible to you on an aggregate, anonymous basis as you and others browse our Site ("Passive Information").
When we refer to "personally identifiable information," we mean information that can be linked to a specific individual, such as a name, address, telephone number, or email address. Sharing personally identifiable information with us is entirely optional.
Active Information You Choose to Provide
You may choose to provide us with personally identifiable information, such as your email address, name, and postal address, to register with the Site and to receive coupons by email or other services or information. You may also choose to provide your Zip code on the Site to receive information about products and services in your area.
Passive Information We Collect
Our Site utilizes a standard technology called "cookies" to collect information about how our Site is used. Passive Information gathered may include your Internet service provider, browser type, operating system, the date and time of visits, the Site pages viewed, time spent at our Site, and the sites visited just before and just after our Site. Passive Information is collected on an aggregate basis without any association to your personal information so that you remain anonymous. If you do not wish to transmit "cookie" information about yourself, you may turn off the cookie function in your web browser; please consult the "Help" section of your browser to correctly do so. If you elect to turn off cookies, however, you may not be able to access certain features of the Site and your use of some portions of the Site may be affected.
We may utilize third party companies in an effort to deliver you tailored content and advertising to that matches your interests when you visit our website as well as other websites. You may opt-out of the use of anonymous information for tailored advertising purposes. To learn more or to choose to opt out of receiving this personalized content, please visit the Network Advertising Initiative by clicking here. If you delete your Cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.
What is a Cookie?
Cookies are a feature of web browser (Internet Explorer, Firefox, etc.) software that allows web servers to recognize the computer used to access a site. They are small pieces of data that are stored by a user's web browser on one site to simplify subsequent interactions with that site by the same user or to use the information to streamline the user's transaction on related web pages. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized.
II. How do we use the information collected?
We will use the Active Information you provide us to deliver the content, features, promotions or information you request. We may use Active Information for purposes of administering our business activities and providing customer services to you, such as support. If you provide your email address, we may send you information or other messages related to your activities on the Site or about our services. We may retain the Active Information you provide and a record of the service or information provided. Any Active Information retained would be used to assist the delivery of the content, features, promotions, services, or information you requested, and to optimize your experience and enhance the quality of the time you spend with us online. We may use the Active Information you provide to us to contact you about changes to our Site, new services, features or products we offer, or other information we think you will find valuable. If at any time you do not wish to receive such information, please send us an email at firstname.lastname@example.org. When you send us a message, we retain the content of the message, your email address, and any information you may provide to us, including your experience with the Site, and your contact preferences, as well as the response we send back to you. This helps us manage any follow-up questions you may have, measure how effectively we address your concerns, and improve the Site.
We use Passive Information to enhance and design our Site to make it easier, faster and friendlier to use, and to optimize your experience and enhance the quality of the time you spend with us online. Additionally, cookies help us know information about how many people visit our Site, when they visit and how they use our service. Passive Information is collected on an aggregate basis and we do not connect any of this information to your email address or other personally identifiable information However, Passive Information may result in your viewing of particular content, features, advertising, services, or information based on your user habits or your viewing on our Site.
III. Sharing of information
We do not share any information that we collect with any third party advertisers. All the information you give us is private and used solely for order processing, shipping, and to better service your needs. By joining our network, you grant us permission to send you marketing emails, but never does that email get sold or distributed to any other web site or list.
Sharing Information with the Government or As Otherwise Required by Law
We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information when we believe in good faith that the law requires it, or if we consider it necessary to maintain service and improve our products and services.
Protection of your Personally Identifiable Information
In an effort to prevent unauthorized access, disclosure or accidental loss or destruction of Active Information or Passive Information, we use reasonable efforts to secure the information you provide. Although we take reasonable steps to safeguard and prevent unauthorized access to your personally identifiable information, we can't be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied or otherwise, that we will prevent such access. Communications you may have with us via email or U.S. Mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means.
IV. Newsletter Opt-Out
If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a simple form to unsubscribe.
V. Consumer inquiries and privacy
If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email at email@example.com.
VI. Protecting your information
All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.
VII. International users
If you are not a resident of the United States, you acknowledge and agree that we may collect and use your personal information outside your home jurisdiction, and that we may store your personal information in the United States. Please note that the level of legal protection provided in the United States or other non-European countries in which you may access our Site may not be as stringent as that under European Union privacy standards or the privacy laws of some other countries, possibly including your home jurisdiction.
The term Domaine Somm Inc. or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, that forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
You must be 21 years of age or older, to order or receive alcoholic beverages from Domaine Somm Inc. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Domaine Somm Inc. are not for resale, and are for personal consumption only.
Credit Card Charges
Orders are by credit card only. We accept Visa, MasterCard, and American Express.
No minimum purchase is required.
We offer flat rate ground shipping as well as expedited shipping. The rates depend on the ship to state. To view the rates by state, select your ship to state on the 'Checkout' page.
Orders are shipped using the most effective common carrier available for your location. We use Golden State Overnight, UPS or Federal Express Ground. Expedited shipping options are available for an additional charge. Rates are available at the Checkout page.
As we use a licensed third party to fulfill orders, most orders are shipped within 2-5 business days of ordering. If your order is time sensitive, please let us know in the "Order Notes" section of your check out page and we will do our best to accommodate your request. Once your order is fulfilled, orders will be delivererd within two to seven days depending on your location.
We strongly advise you to ship to a business address to avoid missing your delivery and adding delays to your shipment. Moreover, since both UPS and FedEx tend to deliver to business addresses first, your wine will spend less time in the truck.
*Should an order need to be re-directed or returned due to lack of signature Domaine Somm cannot be held responsible for any charges incurred due to misdirected wines and reserve the right to charge any additional fees resulting from any misdirected wines.
States Authorized for Direct Shipment
We can ship to to all states except North Dakota, New Hampshire, and Utah. When you purchase wine from Domaine Somm Inc., title changes hands here in CA, and you engage us to arrange for delivery on your behalf. All shipments of wine are fulfilled and shipped by a licensed third party.
Note: Various states impose limitations on the quantity of alcoholic beverages that may be purchased and brought into their jurisdiction by a purchaser from another state without requiring the purchaser, a seller, or shipper to possess certain licenses or permits. Domaine Somm Inc. does not, as a condition of sale, assume any obligation nor bear any responsibility whatsoever for applying or obtaining any permits or licenses. Therefore, we recommend that you investigate the possibility of such limitations, and determine the manner in which alcoholic beverages shall be brought into your state from California so as to comply with all of your state’s requirements.
You must be 21 years of age or older, to order or receive alcoholic beverages from Domaine Somm Inc. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Domaine Somm Inc. are not for resale and are for personal consumption only.
Wine is a Delicate Commodity
As temperatures vary by state, we are concerned about weather damage during extreme temperatures. For ground shipping outside of CA during the summer and winter periods, we will put a weather hold on deliveries. If you prefer expedited shipping, we offer various options and rates will appear upon selecting the ship to state at the Checkout page.
Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Domaine Somm Inc. is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.